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Product FAQs

  • Q What products do we manufacture?

    A We produce chlor-alkali electrolyzers, copper foil electrodes, water treatment electrodes, chlorate electrodes, and custom specialty electrodes, all with precious metal coatings for low voltage and long life.
  • Q Can you customize electrodes for specific operating conditions?

    A Yes. We design electrodes based on your electrolyte, current density, temperature, and other requirements, ensuring optimal performance under user-end working condition.
  • Q What is the typical service life of our coated electrodes?

    A Our MMO electrodes and other coated products apply international advanced technology for great performance and long lifespan. Actual life related to working conditions; contact us for details.
  • Q What services can we provide?

    A ODM, OEM, new manufacturing, coating

Logistics & Packaging FAQs

  • Q How are our products packaged for international shipping?

    A We use moisture-proof film, reinforced wooden cases, and custom metal frames. Heavy equipment is secured for hoisting and container loading to ensure damage-free delivery.
  • Q Do we ship worldwide? What incoterms do we support?

    A Yes, we ship globally. Common terms: FOB, CIF, CFR, EXW. Other terms negotiable.

Orders & Payment FAQs

  • Q What is our typical production and recoating lead time?

    A Standard electrodes delivery time: 3-6 weeks for small batch. For electrolyzer maintenance and recoating, lead time depends on project scope. Detailed schedule will provide to customer after receiving requirements.
  • Q What payment methods do we accept?

    A T/T, L/C at sight, etc. Typical terms: 30% deposit, 70% before shipment. Negotiable for long-term partners.
  • Q How to request a quotation?

    A Provide your product model, quantity, and specifications. We will reply with a detailed quote including packaging and shipping options.

After-Sales FAQs

  • Q Do we provide installation and maintenance support?

    A Yes, we offer technical guidance. 
  • Q How to solve if the product is damaged during shipping?

    A Our packaging is designed for international transport. In case of damage, provide photos upon receipt; we will resolve it promptly with the logistics provider.
  • Q How to ensure coating quality?

    A Advanced detection equipment is used. Every batch is tested for coating adhesion, and electrochemical performance before delivery.
Tell us your working condition requirements. Our professional engineers will contact you within 24 hours and provide free electrode selection suggestions and quotation proposals.
Contact Us
  No. 112 Xili Road, Ligang Street, Jiangyin City, Jiangsu Province, China
  anuo@anuochina.com
  +86-510-86092800

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